User34417_1_t Greg Fox
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I just read a blog, about how a couple spent $5K to have their site optimized with no results.  It brought a question that I've long struggled with.  When we hire an expert, how do we know that they know? 

This isn't an idle question.  We Realtors rely on referrals for our business, and so do the experts.  Yes, this couple called several references.  All the references said good things, yet they still wasted their money.  I'll add my own philosophy on this later (for those wanting to the article now).

SEO companies are all over the place.  We have to ask the right questions, and understand enough about the subject to know if we get good answers.  Once upon a lifetime ago (last year...), I designed my own site.  Looked very pretty, operated well, good showcase.  I got no traffic, and few leads.  Fighting my own pride, I went with a template site.  Tried 3 before I ended up with Z57.  My site (http://www.realtyworldwichita.com/) doesn't look like most Z57 sites, because I spent a great deal of time adding a whole lot of unread content to the front page.  This is an old principle, and not weighted as much as it use to be, but so many Real Estate sites are so poorly optimized, it still works.  I now have an 8% lead capture rate on my site.  With this experience, I'm going to suggests what to ask.

Domain First:  Like everything else, start at the top - .com's are still king.  All the other .xxx (biz, net, etc) are still being confused. EVERYONE will assume that your site ends in .com.  Don't believe me?  How many have visited www.IRS.com and realized they really meant http://www.irs.gov/?  The .com site is a tax preparer, for money.  Not what you're looking for.  Next, Domain age and longevity mean a lot.  If someone suggests you get a new domain over one you've owned for 10 years, ask why.  I have 3 domains pointing to the same site.  I will someday dump an old one, but not until the new one catches up.  Buy  your domain for a long time forward (5 years or more).  Search engines like stability.

Keywords - Use the force:  Google adwords has a great and free tool.  It helps you with how many keyword searches last month, and how many pages are competing for that phrase.  This tool also helps pick other words and show you the same info.  When someone is suggesting phrases, ask them the search data and competition for those words.  Better yet, go to Google first and know before they start telling you.  Different places have searches.  Our number one phrase is "Wichita Kansas Real Estate".  Most areas abbreviate the state, but not so much here.  BUT - I showed good search numbers with the state abbreviated, so I optimized for those and rose quickly.

PPC is bad, right?  Yes and know.  Depends on how you use it.  Organic searches is what we're all about.  But, I've used Homegain with their PPC program - Because, they are high up the organic search.  If they weren't, they would be useless to me.  If you do a PPC thru the search engine, you may or may not get clicks, or qualified leads.  Homegain is on the first page of some phrases in my area.  By doing the PPC, and having a landing page, I'm able to see what leads and phrases brought them to my site.  Most good SEO companies should recommend a balanced PPC and organic budget.  The PPC part is easy, ask them how this will bring you up the organic list

Submit your site - submit often - NOT:  Resubmit?  You can get banned from too much submission.  Sitmemaps.  Now this is submission.  I update my sitmape periodically.  I have it registered in my Google account, and my Yahoo account (both free).  I check how often they download my site map, and any errors in it.  This is better submission.  Yes, your site should be submitted once, but all the search engines tell you they will find it eventually.  Make sure the SEO company uses XML sitemaps for the search engines.

Link to lots of other sites:  Well, this has been abused so badly.  I get Link invites often.  Those invites want me to link to their front page.  I check where they are putting their reciprocal link, and find the page they want to link to isn't visible to the public.  The page always has a low PR (Google Page Rank).  Linking a site to one with a lower Page Rank can hurt your site.  No links are better than bad ones.  Good links come from sites that aren't a link farm.  sites that have to do with Real Estate, or the City your from.  These links lead to your credibility.  SEO pros that want to link you, ask about the quality of the link, and how they intend to attract them.

References:  Yes, ask for them, but ask for some that didn't work out too.  I did, and called people both good and bad.  I listened to both sides of the arguments, and made my own decisions.  As a Broker and Realtor, I've had bad customers.  I'm confident enough to tell the story, and how I could've made it better.  These companies should be too.

Do it yourself:  Yep, I did.  Taught myself to play piano too.  Learned computers by doing, photography as well.  It can be done if you have the right tools, and take the time.  I used Google, SEOToolset, http://www.xml-sitemaps.com/, www.SEOChat.com, and more.  I'm still learning, and I'm still making mistakes.  But one thing I know, I've learned enough to know when BS is hitting the fan, and when I'm getting the right story.

 

 

19 Comments on Buyer Beware - site optimizers and marketers

Greg,

You make a lot of good and valid points. Websites are to be useful, not just pretty. A day does not go by that someone wants to charge me gobs of money to maximize me.

What for, we can accomplish the same with a little effort on our own.

Thanks

Tom Braatz

tom@tombraatz.com

http://www.tombraatz.com

 

11/18/2007 11:00 AM by Tom Braatz, South Eastern Wisconsin (Tom Braatz)


Sounds like someone I know.  I recently met a husband and wife team who had spent a considerable amount of money on "SEO" and told me they got zero results.  Their SEO "expert" was a nationally-known tech instructor.  Choosing a pro to do your SEO work is still a risky proposition.

11/18/2007 11:01 AM by Madeline Island Realty - Eric Kodner Sells Madeline Island


Greg,

My head is spinning- I spend over $30,000 with a PR/web company two years ago, but we had a disagreement and they just pulled the plug and I lost everything.

I'm back to a s--- site.  Sorry- I got mad thinking of the money I wasted.

I thought about working with Point 2 agent and learning my way back.

Have you looked at point2?

Sharkey

P.S. you lost me at domain

11/18/2007 11:03 AM by Brian Sharkey South Florida Realtor (Riverside Properties)


I'm going to be using a SEO firm at some point in the not to distant future.  Their responsibility will be to optimize the invisible portions of the site.  The content will continue to be developed by me.  

11/18/2007 11:05 AM by Lane Bailey - REALTOR & Car Guy (Diamond Dwellings Realty)


Great post!!!

Active Rain helps alot too!!!!

Dave Sulvetta REATOR-Associate
Century 21 Hearst
Camden County Real Estate, Gloucester County Real Estate, Burlington County Real Estate

http://www.davesulvetta.com
http://www.camdencountyrealestatenews.com

11/18/2007 11:08 AM by Dave Sulvetta - Camden County NJ Realtor (Century 21 Hearst)


Good comments by all.  Lost at Domain?  I know people who have had others buy their domain for them.  And then that company or person goes away, and the person who spent all the money lose their domain.  The older your domain is, and the farther in the future you buy (I own mine until 2012), the more stable the engines think you are.

I have looked at Point 2.  Pretty good, not as customizable as I would've liked, and I may not have given them a fair shake.  Last spring I tried them, and was willing to spend money to upgrade.  Called 4 days in a row, sent many emails.  Never got a response.  With Z57, I have fast response, people ansering the phone, and a monthly webcoaching call to help me get better results.  Not meaning to push them, but I want info when I call.

11/18/2007 11:12 AM by Greg Fox (Realty World Wichita)


Greg~ thanks for all the tips and advice.  I seriously need to get working on my website.

11/18/2007 11:37 AM by Lisa Ryan~Selling Princeton,West Windsor and Montgomery Township New Jersey (Prudential NJ Properties)


I am working very hard to get placement in some areas and find it very hard to see who is actually a real buyer and who just likes to see pretty pictures.

11/18/2007 11:40 AM by Gary Bland R (S) E-Pro, ABR (Century 21 All Islands)


Thanks for this information.  Getting high on the organic pages, getting the people to click through, and getting them to stay.  How to get them to stay and I mean really stay?

11/18/2007 11:49 AM by Melanie Ross, GRI Benicia Ca & Vallejo Ca Real Estate (Coldwell Banker Solano Pacific)


Gary and Melanie - both asking the same thing.  Content is still king.  Giving info they want.  The big question is what do they want?  I think most of the people come to your site to look for houses.  Make that easy, and up front.  People who click and leave aren't serious.  I let consumers look for homes all they want, but after the third search, they don't get adresses and other detail unless the register.  Seems to help, and weed out the lookers....

11/18/2007 11:56 AM by Greg Fox (Realty World Wichita)


Thanks greg!  gives me thought as to where to place the search page so they do not miss it!

11/18/2007 12:38 PM by Melanie Ross, GRI Benicia Ca & Vallejo Ca Real Estate (Coldwell Banker Solano Pacific)


Greg,

Outstanding post.  Tons of great information.  I appreciate comment on my 'site opinions wanted' post as well. I'm still working on updates but I definitely appreciate the information. Jesse

11/21/2007 04:39 AM by Fairbanks Ak Real Estate Broker Jesse Clifton (Jesse & Kathy Clifton, REALTORS 907-699-6024)


Thanks for sharing some great tips. I have learned a lot from Active Rain.

11/21/2007 06:11 AM by GITA BANTWAL, REALTOR BUCKS COUNTY, PA HOMES (ReMax Centre Realtors)


Thanks all for the comments.  I too believe Active Rain does a lot.  I'm caught off guard sometimes by the way my blogging here has helped my company site.  I rarely write (here anyway) to consumers, I spend lots of time writing to other Realtors, yet my site still benefits.

The other 2 things I like, all the people I meet here and how our paths keep crossing (like Spouses Selling Houses!!) - and how much I learn from everyone else.  Simple things about reaching out to customers, photography, new programs, and more.  This has opened up so many worlds for me.

11/22/2007 09:57 AM by Greg Fox (Realty World Wichita)


Thanks Greg, Great Post. I just got  a new site a month or so ago and am still working on optimizing its usefuleness. Getting it linked and capturing traffic, google ads, etc, seem to be over my head. I can understand why so many people just say heck with it and trust it to a "pro" aI'm not quitting yet. I htink the trick for me is going to be patience.

11/22/2007 10:58 AM by Sally Zatkoff (Weichert)


Good info. trying to get to the top or anywhere near it is an everyday learning experience.

Thanks for sharing it.

11/22/2007 03:06 PM by Orlando Homes Armando Rodriguez Real Estate & Mortgage Broker-GRI (QUEST REALTY SERVICES)


Greg,

Excellent primer for those who are thinking about doing it themselves. It can be done. SEO at first appears way too much for most of us, but if you really want to learn it, the web is full of information that will get you there. It just takes time, like everything else.

11/22/2007 04:23 PM by Esko Kiuru - Las Vegas NV Mortgage Consultant (Sinifox Financial)


Greg- Good ideas here. I believe in DIY SEO too. Building a website with lots of unique local content will go a long way in the search engines and keeping your readers interested.

11/26/2007 10:50 AM by Ryan Martin - Bellingham Real Estate Agent (Windermere Real Estate / Whatcom Inc.)


Lots of good info here.  I get at least 3 phone calls a week from people trying to get me to the top of the search engine.  They start by saying they are at my website. Then they go into detail about how they're going to get me to the top.  My response:  You found me, didn't you?  So why would I need your service?

Anyway, instead of spending money, I did what you did.  I learned it myself and now I've gone from page whatever to page 2.   

 

11/26/2007 11:52 AM by Sarasota Florida Real Estate Nicki Conway (RE/MAX Properties)


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Real Estate Agent: Greg Fox (Realty World Wichita)
Greg Fox
Wichita, KS
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