Builder Warranty - Part 2

One of the repairs on the list mentioned in the previous Blog is "East Side Porch Light not working". The builder's response was "must be a light bulb". Since there are two lights (East and West) on the same circuit, we switched the bulbs. Result - East Side Porch Light not working.

Reported this to the builder. Response - you need to try 2 new light bulbs! OK - I'm not a licensed electrician, but I do have common sense. If this is the best the builder warranty rep can come up with either they are being less than truthful and they know it - or they really believe their suggested "solution" is a reasonable step to take!

I think they are in the wrong profession!

Posted by Suzanne Marriott, Associate Broker, CLHMS, e-PRO on 10/26/2006 03:45 PM

Comments (3)

builder warranty, buyer, home inspection, repairs

3 Comments on Builder Warranty - Part 2

I hate to laugh but that story made me crack up. The sad part is they were probably serious.

Pete Willner
Who Will? Pete Will!

Broker Direct Real Estate
Murrieta, CA.
www.PeteWill.com

10/26/2006 10:13 PM

by Pete Willner (Broker Direct Real Estate)

I will agree that directing the customer to do any "experimenting" is a bit unprofessional. The builder should have referred the customer to a policy that all bulbs are tested 48 hours before closings since most will need to be changed anyway.

01/09/2007 10:31 PM

by Steve Dalton - Northwest Indiana (First Financial Trust Mortgage )

Steve - I agree - except in this case it is a circuit issue!

01/10/2007 10:05 AM

by Suzanne Marriott, Associate Broker, CLHMS, e-PRO (Keller Williams Realty Professional Partners)

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Real Estate Agent: Suzanne Marriott, Associate Broker, CLHMS, e-PRO (Keller Williams Realty Professional Partners)

Suzanne Marriott, Associate Broker, CLHMS, e-PRO
Scottsdale, AZ
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