User25702_6_t Lania DeMers, Broker Rocky Mountain Realty Co.
Find Homes for Sale in your city:
Members: 120,713 - 1,648 Online Now  Login
 

 

                                                                                  

First of all, I'd like to say that I love lots of home inspectors...especially my husband Tom. (Who is NACHI certified and doesn't do inspections for me or anyone within our real estate company so there is no conflict of interest). I have met and worked with MANY professional inspectors who know their stuff and do a great job in protecting their client's interest.

These inspectors, (the great ones), are good communicators and realise that their services to their client can save them much time and money. One of the ways a good inspector can save their client time and money is by working with the real estate agent, (whose client the buyer ALSO is), to effectively convey deficiencies in the property that may adversely affect that buyer's current or future investment. The inspection report can help to resolve issues of safety and monetary consideration BEFORE closing. That is the whole purpose of getting an inspection. Safety, knowledge, and investment security.

That being said, there are OTHER inspectors who can't stand the real estate agent. Who don't want the re agent around and think that the re agent is there to sell THEIR client a lemon. If you don't believe me, you should look at one of their public blog sites to see what all they have to say about us, the people who work with them on a day to day basis, and the clients we refer to them.

I think, to some degree, that these agent hating inspectors should be granted their wish and have the agent taken COMPLETELY out of the picture and removed from all liability concerning the inspection phase of the transaction. I think they should be required to get their own access keys, to be bonded and insured and to pass background checks as do the agents who let them into the properties. Also, I think that an agent should not be expected to meet an inspector at a property, waste their gas and time, be ignored or worse treated like an enemy in front of the agent's client, and then allow them to gain access to the property at the agent's expense.

THEN, I think in order to make the inspector truly independent of any negotiation through the agent, (which might be construed as a conflict of interest), perhaps the inspectors should be educated about contract law, (at their own expense, of course), and tested and licensed in that area, so that they can totally independently undertake to explain the full consequences of their report on the transaction and come to a resolution or dissolution based upon their findings. Of course, this would involve some risk because then the inspector would have SOME SORT OF ACCOUNTABILITY AND LEGAL LIABILITY as we do, (other than the cheesy disclosure most of them tote around saying that the level of damages they are bound to is only equal to the dollar amount of their inspection)...instead of the REAL financial liability that brokers and agents face, sometimes because of their very reports.

Who wants to step to the plate on this one? I love to bicker with the hot heads...and I love the intelligent comments from the inspectors who are real. Who wants to vote to secede from the agents they love to hate? Hey...we make the "big bucks" so what if the inspectors paid us for our time in letting them and "their client" into the property?

 

11 Comments on Home Inspectors...Why Should We Pay For Their Abuse?

Lania,

I agree 100% with your post. We have a couple of home inspectors in my area that seem to be big headed, or that they have some type of point to prove ( low self-esteem). The main thing is communication between all parties & help someone sell or buy a home.

08/01/2007 11:50 PM by jamie allen (Allen's Pest Inspections)


We must have been lucky because we seem to always have really nice inspectors who are genuinely interested in making the deal go together.

08/01/2007 11:52 PM by Bob & Carolin Benjamin - E Phoenix Arizona Real Estate (Benjamin Realty LLC)


As an inspector I am not the agent hating type. Just like inspectors, some agents are better than others. There are a number of inspectors I know that, actually, I would prefer not to know. Some are obnoxious and others are not. Here in Washington state some of your wishes are in place. We have to have insurance and or a bond to legally inspect, and we have to pass a test. The cheesy contract, just so you know, is not really the idea of the inspector in most cases. All the major insurance companies that offer home inspector insurance demand the disclaimers or they will not sell the insurance. They made several changes to my original contract, all of them limiting their liability. It is too bad you have had the bad experiences, some inspectors are like that, and it is not fun for the rest of us who periodically have to associate with them. Hotheads are not great no matter what you are doing.

08/02/2007 12:01 AM by Steven L. Smith, Bellingham, Wa. Home Inspector (King of the House Home Inspection)


A couple of years ago one of my buyers found a leak and a serious mold problem under a sink, right after closing.  Fortunately, we were able to clean the mold and fix the problem with minimal cost but it was obvious that this problem had been several months in the making.  When I called the inspector to let him know that he'd missed this problem (as a professional FYI) his response was, "Oh well.  Sh!t happens."  I lost total respect for him after that and refused to use him again.  The real kicker is that he was my broker's son!! 

On a positive note, I went out and found a excellent inspector afterwards and never had another problem.

08/02/2007 12:01 AM by Rebecca Quinones (Coldwell Banker JME Realty)


I had a buyers home inspector almost cost me a transaction because he went overboard. The home inspection took about 2 1/2 hours, of which the inspector was talking with the buyers agent the whole time about a fishing trip they went on and planning another one. It took him 14 minutes to inspect a bedroom and it wasn't the master bedroom. Talk about conflict of interest, I think the inspector and realtor were too close of friends to be reliant on each other for work. The seller told the buyer he wouldn't fix any more requests they had and the buyer said okay and the transaction went through. Had the buyer not wanted that house so much, it would've fallen through with all the frivolous work requests generated by the buyers agent based on the home inspection.

08/02/2007 12:02 AM by Rondel Williams, Real Estate Web Development, Blogs, IDX, Personal Websit (Extra Mile Solutions)


Honestly, I think that we have a larger issue with people who call themselves a real estate agent.  Think about this for a moment...Buyers ask real estate agents to help them with the biggest investment they will make in their life.  Yet many agents lack so many skills or the fundamentals to understanding real estate as a whole.

With 13 years under my belt as a REALTOR and 2 years of being an office manager.  I have yet to see a bad home inspection which does not really focus on issues, with the home, which could come back later and bite your #$%@ after the close of escrow.

08/02/2007 01:33 AM by Glenn Gaspar (First American Team Realty)


Good Feedback! Glenn: We are a Broker state. No agents, just brokers. I purposely didn't say, "Realtor" because I wanted to use the "lingo" that the home inspectors use on their site and they call us "agents" because we can be agents or transaction brokers....anyway, it's also my 13th year and I am a Broker/Owner. I have worked with some GREAT inspectors who have helped my buyers get out of some bad deals and to recognize some good deals. I'm talking about the inspectors who openly complain about how much they hate real estate professionals, yet count on us to do and pay for some of their job...what do you think about them?

08/02/2007 11:51 AM by Lania DeMers, Broker Rocky Mountain Realty Co. (Rocky Mountain Realty Co.)


Lania,

Please, when you say "their site" do not include me in it. All these inspector organizations have some mean spirited and hysterical members. They post more than the more reasonable members. Sound familiar. Think of letters to the editor of any newspaper. I am an inspector, I do not try to make trouble but I do report problems. Sometimes deals die because of that. Be it ASHI, NACHI, NAHI, anyone who hires just because of one of those organizations is not looking at all the facts and is jumping to conclusions. In my position at a technical college, I have seen or interpreted for realtors, a number of inspection reports. I have seen just as many bad ASHI reports as I have seen NACHI or NAHI reports. It really does not matter. Like life, it gets down to the quality of the person and how much they want to help their clients. So, when you speak of "their" website, do not include me. I came over to AR because I did not like the attitude of many of the participants at some of the inspection websites. Lots of those people merely dislike realtors but hate other inspectors -- really! There are only two websites that I will acknowledge as mine. They are

www.kingofthehouse.com and my site here at active rain

08/02/2007 06:43 PM by Steven L. Smith, Bellingham, Wa. Home Inspector (King of the House Home Inspection)


I am inclined to agree with Steve in his comment above.  And, Rondel, I would personally be very leary of an inspection that only took 2 1/2 hours, unless it was on a small condo. I won't comment on the inspection you spoke of, but, there are so many things to look at (and in this state that includes WDO/WDI) that in my opinion, an inspector taking less than three hours (on an average size house) is doing his/her and your client a major disservice.  In terms of liability, and insurance, the $4200 per year I pay for E&O and general liability is no small thing.  As Steve said above, the limitations in the contract are mandated by the insurance companies.  As a matter of course, I believe that few courts would acquiesce to these limitations in the event of an actual lawsuit.  If there are mistakes or omissions made during an inspection, prompt working out of the situation so everyone is satisfied is the only way to go.  In terms of the Realtor having to be there to let the inspector in, the NW MLS requires the Realtor to be on hand for the whole inspection, and does not allow the inspectors to own a Supra key. 

I apologize if this response sounds defensive.  I get very tired of the inspector that badmouths the Realtor, and equally tired of the Realtor that badmouths the inspector.  Some of us have spent many years in the building industry and some of us have bought and sold many houses (I just sold one this week) and know that the RE transaction is a complex, and sometimes mysterious process.  There are Realtors who really earn their money (I know a lot of those) and their are Realtors who don't (I know some of those too).  To me, it is unethical to badmouth either Realtors or Inspectors.

08/02/2007 07:10 PM by David Helm, Bellingham,Wa. Home Inspector (Helm Home Inspections)


I have 2 degrees - mechanical engineering and real estate. I grew up in a general contracting company building streets, highways, etc. I spent 15 years as residential and commercial builder, factory rep for A/C manufacturer, and 20 + years as home inspector. As contractor carried RE Licence in state that required over 400 hours of class to get it.

I see the good and bad of ALL sides of the transaction, BUT I've never seen so many people try to DUMP liability off on others as buyers, sellers, agents tring to unload it on home inspectors. When I do a commercial inspection I never hear the petty complaints as in residential.

__________________________________________________________________________ 

I'm the seller, and Your inspector was here last week and now my dishwasher is leaking - he MUST have done something to make it leak AND we want you to pay for it or we're gonna sue;

I'm the agent and Your inspector said there was a hole in the furnace heat exchanger AND that it was in a bedroom which is no longer allowed AND a safety hazard. I've called the county, and they said its "Grandfathered" cause it was installed like that 20 years ago (when the county had no codes). We need Your inspector to modify his report cause now the buyer is wanting the seller to correct this - the seller won't and the deal is falling apart. If you don't change this we'll tell everyone in our office you're a "Deal Killer".

I'm the buyer and you did an inspection for me 4 years ago and last night in that BIG rain some of our shingles blew off and the roof leaked. The roofer that came out today said the nails are only 1" long and they should have been 1 1/2" long and any competent inspector should have found this 4 years ago. If you had just pulled a few nsails out of the roof back then and measured them you'd have found out they were short. If I'd known that, I'd never have bought the house so we want you to ........................

 

Many, many home inspectors have just plain got sick and tired of the whiny babies of the world wanting something for nothing and no longer tolerate it. They react rather strongly ................

In most areas of the country there are 50 to 100 real estate agents for every inspector. For every bad home inspector story, I could tell you 20 bad seller, agent or handyman / contractor stories. 

Just personal observations. In my area, I'm the highest rated inspector with Angies List, Active Rain and in the past 5 yrs our warranty company has never had 1 claim filed against us (we provide a 90 day warranty).

 

 

 

 

 

02/04/2008 07:05 AM by Dan Bowers


One other thought. In my area (KC) I constantly listen to agents telling buyers "Oh all the older houses in this area lean downhill a little, no big deal"; OR "well you EPA trained inspector with the asbestos license may have said that friable asbestos was hazardous BUT as the handyman from my church clearly told you he sees them like that all the time AND has never seen anyone get sick, etc". 

I constantly see agent with nothing but their 30 hr "pre-licensing" course and their 30 hr "post licensing" course trying to tell buyers / sellers their home inspector, engineer, radon tester, termite guy, chimney sweep, etc doesn't know squat about a house - cause the Agent has talked it over with the other agents in their office and they've decided the ....... is nothing top worry about AND they know more about this than the people trained in it AND doing this for a living.

The pooh-pooh factor is alive and doing real well.

I see a ton of agents who spend half their time trying to get a 2nd more favorable opinion to contradict the 1st opinion (if it was damaging and required repairs).

Just food for thought - maybe its different where you come from. Here it gets outrageous.

02/04/2008 07:17 AM by Dan Bowers


Leave a response…

Name:
Notify me of new comments:
Comment:
What does the graphic say?
 
Real Estate Agent: Lania DeMers, Broker Rocky Mountain Realty Co. (Rocky Mountain Realty Co.)
Lania DeMers, Broker Rocky Mountain Realty Co.
Colorado Springs, CO
More about me…
Rocky Mountain Realty Co.

Office Phone: (719) 638-5858
Cell Phone: (719) 232-5941
Email Me


Links

Archives

RSS 2.0 Feed for this blog
ATOM 1.0 Feed for this blog

Find CO real estate agents and Colorado Springs real estate here on ActiveRain.
Disclaimer: ActiveRain Corp. does not necessarily endorse the real estate agents, loan officers and brokers listed on this site. These real estate profiles, blogs and blog entries are provided here as a courtesy to our visitors to help them make an informed decision when buying or selling a house. ActiveRain Corp. takes no responsibility for the content in these profiles, that are written by the members of this community.
© 2007 ActiveRain Corp. All Rights Reserved